Account and data deletion
You can request deletion of your Whetstone account and associated personal data from inside Whetstone Field or without access to the app. We verify the request, revoke active sessions, and complete the review within 30 days.
Request deletion in Whetstone Field
- 1Open the menu and choose Account & privacy.
- 2Clock out and let any saved work finish syncing. This protects time records that have not reached the office yet.
- 3Choose Request account deletion and confirm. The app signs you out and clears its local Whetstone data after the server accepts the request.
Request deletion without the app
Email support@trywhetstone.com from the address you use to sign in. Use the subject “Whetstone account deletion request.” We will verify account ownership before changing or deleting data. Do not send passwords, sign-in links, or payroll documents.
What is deleted or retained
We delete the account record and associated personal data that we are not required to keep. A request disables field access, revokes mobile sessions, and removes the user-to-worker sign-in link without deleting payroll history.
Payroll and time records, invoices, signed agreements, payment and accounting records, security records, and records subject to a legal hold may be retained when needed for legal, tax, employment, fraud-prevention, contractual, or dispute-resolution obligations. Access is restricted while retained, and the requester is told which exceptions apply.
Read the full privacy and retention policy.